PocketAI Privacy Policy
This Privacy Policy explains how PocketAI ("PocketAI", "we", "us", or "our") collects, uses, and discloses information when you use the PocketAI app, website, and related services.
1. Information We Collect
We may collect wallet, account, device, app, website, and support-related information.
A. Wallet Information
- public wallet address;
- wallet label or wallet metadata returned by the wallet provider;
- authentication session data needed to maintain your PocketAI session;
- transaction signatures and purchase-related blockchain information.
We do not collect or store your private keys or seed phrase.
B. Account and Reward Information
- account identifiers linked to your wallet;
- entitlement or unlock status;
- points, rewards, balances, message counts, and activity data.
C. Device and App Information
- app version;
- device type and OS version;
- crash or error information;
- basic diagnostics needed to operate, secure, and improve the service.
D. Website and Communication Information
- email address;
- messages you send us;
- basic analytics, logs, or request metadata from hosting or infrastructure providers.
2. AI Inputs and Local Model Usage
PocketAI is designed around local, on-device AI usage where possible. Prompts, messages, and model interactions may remain on your device depending on the feature you use. However, some wallet, purchase, rewards, analytics, support, or backend features may still involve server-side processing or storage of limited data.
3. How We Use Information
- provide and operate PocketAI;
- authenticate wallet-based users;
- verify purchases and entitlements;
- maintain points, rewards, balances, and account records;
- secure the service and prevent abuse;
- troubleshoot bugs and improve performance;
- respond to support requests;
- comply with legal obligations.
4. Blockchain Data
Transactions submitted through public blockchains are public by nature. Wallet addresses, signatures, and related transaction data may be publicly visible on-chain and through block explorers.
5. How We Share Information
We may share information with service providers, wallet or blockchain infrastructure, legal authorities when required, and in connection with business transfers or security needs.
6. Data Retention
We retain information for as long as reasonably necessary to operate the service, verify purchases, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We use reasonable technical and organizational measures to protect information under our control. However, no system is completely secure, and we cannot guarantee absolute security.
8. International Use
Your information may be processed in countries other than your own.
9. Children's Privacy
PocketAI is not intended for children under 13, or the minimum age required by law in your jurisdiction.
10. Your Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection regarding certain personal information.
11. Third-Party Services
PocketAI may link to or rely on third-party services, including wallets, model repositories, infrastructure providers, analytics tools, hosting providers, and blockchain networks.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version becomes effective when posted, unless otherwise stated.
13. Contact
For privacy questions or requests, contact: trypocketai@proton.me